MEMBERSHIP
& ORDER MEMBERSHIP
How may I
sign up into otelyx.com?
You may sign
up by clicking “Sign Up”
section on the mainpage or you may easily sign up from here.
What
should I pay attention to while creating new membership?
Be sure that
the information you fill in the Membership Registeration Form is complete and
correct. The password you create should be a one which you may easily remember
but yet can not be predictable by someone else. The passwords containing digits
and letters would be more secure.
Do I have
to sign up to place a wholesale order?
You do not
have to sign up for
going through the website but to get access to the wholesale price per item and
place a wholesale order with us, you are supposed to sign up. If you are
already a member, then you are supposed to sign in.
In case you
are interested in, you may sign up by clicking here and having your delivery
address registered, you may quickly complete your next order, track your
current order, add the items you like to the favorites and monitor your
previous orders.
I forgot my password or I would like to change it. What am I supposed
to do?
You may
recreate your password by clicking here. In case you would like to change your
password, you may easily go to “Change Password”
through My
Account Settings and change your current password.
If you keep
having problem while changing and creating password or you do not remember the
email address that you have used before while signing up; you may easily reach
out to us via Whatsapp Support Line.
ORDER
How do I
place an order?
Following
you add the items that you would like to purchase to your basket; right after
you fill in the address and payment forms on the basket page with the necessary
informations, you may easily and quickly complete your purchase.
If you have
a technical problem while completing your order or you need further assistance;
you may reach us via Whatsapp Support Line on Contact page.
How do I
pay on otelyx.com?
On otelyxshop.com
you may wire by TT Transfer ( EFT ) from worldwide.
Afterwards,
following we receive your order succesfully, our representative will contact
you as soon as possible.
Bank
Account Details for Transaction;
Branch Name and Number: Ertugrulkent Bursa Subesı-S00595
Account Number: 00158048016802621
Swift Code: TVBATR2A
IBAN Number: TR36 0001 5001 5804 8016 8026 21
Account Number: 00158048016802621
Swift Code: TVBATR2A
IBAN Number: TR36 0001 5001 5804 8016 8026 21
Branch Name and Number: Ertugrulkent Bursa Subesı-S00595
Account Number: 00158048016802621
Swift Code: TVBATR2A
IBAN Number: TR36 0001 5001 5804 8016 8026 21
Branch Name and Number: Ertugrulkent Bursa Subesı-S00595
Account Number: 00158048016802621
Swift Code: TVBATR2A
IBAN Number: TR36 0001 5001 5804 8016 8026 21
How long
may I keep items at my cart?
There is no
time limit when you add items to your cart. Unless you remove them or items are
out of stock, the items that you have added to cart previously will remain at
your cart. Kindly be informed that otelyxshop.com does not reserve the
items in your cart for you.
Is the
shipping cost included in my bulk order?
No, the
shipping cost is not included in your wholesale order. While you make the
payment through the site, you only pay for the items that you would like to
purchase. In addition to this, the shipping process normally belongs to the
wholesale buyer. After you complete the order your representative will get
in touch with you for delivery. If you already work with a cargo agent which
runs in Istanbul TURKEY, then we may easily have your parcel delivered to the
cargo company that you point out following the full payment for purchase.
Please share the details of cargo company with your Otelyx representative. On
the contrary, if you do not work with a cargo agent runs in İstanbul TURKEY
yet, then we may take up an offer from our INTERNATIONAL FORWARDER on behalf of
your company. Following your confirmation on the shipping cost and wiring the
transaction for shipping fees, your parcel will be shipped to your address by
our forwarder after your order will be ready. Your Otelyx representative tells
how many days do we need for production. Transit Time would take you roughly 10
business days to receive it in Europe and Middle East Countries by truck or
seafreight depending on the country. Transit time for America by the sea around
4-5 weeks. For further details, please get in contact with your customer
representative.
How may I sign up into otelyx.com?
You may sign up by clicking “Sign Up” section on the mainpage or you may easily sign up from here.
What should I pay attention to while creating new membership?
Be sure that the information you fill in the Membership Registeration Form is complete and correct. The password you create should be a one which you may easily remember but yet can not be predictable by someone else. The passwords containing digits and letters would be more secure.
Do I have to sign up to place a wholesale order?
You do not have to sign up for going through the website but to get access to the wholesale price per item and place a wholesale order with us, you are supposed to sign up. If you are already a member, then you are supposed to sign in.
In case you are interested in, you may sign up by clicking here and having your delivery address registered, you may quickly complete your next order, track your current order, add the items you like to the favorites and monitor your previous orders.
I forgot my password or I would like to change it. What am I supposed to do?
You may recreate your password by clicking here. In case you would like to change your password, you may easily go to “Change Password” through My Account Settings and change your current password.
If you keep having problem while changing and creating password or you do not remember the email address that you have used before while signing up; you may easily reach out to us via Whatsapp Support Line.
ORDER
How do I place an order?
Following you add the items that you would like to purchase to your basket; right after you fill in the address and payment forms on the basket page with the necessary informations, you may easily and quickly complete your purchase.
If you have a technical problem while completing your order or you need further assistance; you may reach us via Whatsapp Support Line on Contact page.
How do I pay on otelyx.com?
On otelyxshop.com you may wire by TT Transfer ( EFT ) from worldwide.
Afterwards, following we receive your order succesfully, our representative will contact you as soon as possible.
Bank Account Details for Transaction;
Branch Name and Number: Ertugrulkent Bursa Subesı-S00595
Account Number: 00158048016802621
Swift Code: TVBATR2A
IBAN Number: TR36 0001 5001 5804 8016 8026 21
Account Number: 00158048016802621
Swift Code: TVBATR2A
IBAN Number: TR36 0001 5001 5804 8016 8026 21
Branch Name and Number: Ertugrulkent Bursa Subesı-S00595
Account Number: 00158048016802621
Swift Code: TVBATR2A
IBAN Number: TR36 0001 5001 5804 8016 8026 21
Branch Name and Number: Ertugrulkent Bursa Subesı-S00595
Account Number: 00158048016802621
Swift Code: TVBATR2A
IBAN Number: TR36 0001 5001 5804 8016 8026 21
How long may I keep items at my cart?
There is no time limit when you add items to your cart. Unless you remove them or items are out of stock, the items that you have added to cart previously will remain at your cart. Kindly be informed that otelyxshop.com does not reserve the items in your cart for you.
Is the shipping cost included in my bulk order?